At KENAN LEATHER, we strive to provide an easy and convenient shopping experience, and we carefully prepare and ship your orders to ensure they arrive in the best possible condition.
Orders are typically processed within 1–3 business days from the order confirmation date, and the duration may vary during seasons, promotions, and peak periods.
Delivery times vary depending on the customer's city and the chosen shipping company. Available shipping information is displayed during order completion. Delays beyond our control may occur with the shipping company.
Shipping fees are calculated based on the city, order weight and shipping company , and the final cost is shown to the customer before payment is completed.
Please ensure that your name, mobile number, and address are entered correctly when completing your order. If there is an error in your shipping information, please contact us as soon as possible before handing your order over to the shipping company.
When a shipment tracking number is available, the customer can track the order status through the shipping company or the means available in the store.
We advise customers to inspect their shipment upon receipt and ensure the packaging is intact. If there is any damage or obvious problem with the order, please contact us through our customer service channels and attach photos illustrating the issue.
Delivery times may be affected by public holidays, seasons, weather conditions, or shipping company circumstances. We will do our best to assist the customer in tracking their order.
For any inquiries regarding shipping or order status, you can contact us through the official communication channels shown in the store .
KENAN LEATHER
We ensure your order reaches you carefully and safely.
